Shipping Policy
Fast & Secure
Shipping
At San Lumiere, we ensure every skincare product is carefully packed and delivered safely to your doorstep across India.
Order Processing
All orders are processed within 1–2 business daysafter successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive shipping confirmation details via email or SMS.
Estimated Delivery Time
Delivery timelines may vary depending on your location.
Metro Cities
2–5 business days
Other Locations
4–8 business days
Shipping Charges
We offer free shipping across India on eligible orders.
Additional shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
Once your order has been dispatched, tracking details will be shared through email or SMS.
Customers can track their shipment using the courier tracking link provided.
Shipping Delays
Delivery delays may occasionally occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
- Incorrect shipping details provided by customers
San Lumiere is not responsible for delays caused by external courier partners.
Incorrect Address Information
Customers are responsible for providing accurate shipping information during checkout.
Orders returned due to incorrect or incomplete address details may incur additional shipping charges for re-delivery.
Need Help?
If you have any questions regarding shipping or delivery, feel free to contact our support team.
Email: sanlumiere5@gmail.com
Customer Support Hours: Monday – Saturday | 10 AM – 6 PM